What our Customers say...

Storm Damage Testimonials

I had a storm roll through my community that came up at the last minute. It was my fault that I was so unprepared as I don't follow the news as it's so generally deeply depressing. Not only did I have potted plants and lawn decorations flying around haphazardly but I had one of my trees which I should of had cut down a long time ago as it was rotting, fall onto my roof. It was very scary as you can imagine having the torrential rain coming down into my living room. I had used SERVPRO of High Point earlier in the year for a duct cleaning, so I called them to get them to come help me. They didn't remove trees from roofs and provide tarping, but they had someone they recommended for that. Mary Jane from a roofing company came within a matter of minutes and took care of keeping any additional rain from coming into the house. SERVPRO of High Point showed up while Mary Jane and her crew were still there and started working on drying out the inside of my property. I was impressed that SERVPRO was able to recommend another company so quickly who could come help me, as well as, how they were able to dry out my home so quickly so my wood floors could be saved!

Wow! SERVPRO made my life a whole lot easier by coming out shortly after I called and getting up all the water from my foyer area and kitchen.  Please know how much I appreciate your due diligence in getting my home back to its original condition.  Your motto is spot on.  "Like it never even happened." Thank you SERVPRO!

Michael was not supposed to be as bad a hurricane as Florence but it was for us.  We were terrified when the tree fell through our roof but were reassured by Carlos that SERVPRO would help us through this catastrophe.  He sent his crew of people and also contacted other folks for us that would come help with repairs.  He treated us like family and for that we are forever grateful.  

Just wanted to let you know that we are beyond impressed by your team of professionals that came by to help us out with our basement flood after the storm.  They came to our home in the promised time frame and did not leave until late as they wanted to make sure everything that could be dried out was dried out. They explained to us what they were going to do before they did it, and explained to us about their equipment.  A special thank you to Savanna for taking such good care of our belongings.   

We know you were inundated with calls after the storm.  We can't tell you enough how much we appreciate what you did for us during that very stressful time. Our basement has never looked better. 

SERVPRO of High Point did an excellent job cleaning up our foyer and hallway after the storm and heavy rains we had last month.  The crew was very professional and put us at ease in regards to the damage that we thought the water may have caused. We highly recommend them to anyone who experiences a disaster like we did.

Much appreciation to the personnel at SERVPRO of High Point. The recent storms wrecked havoc in our basement, flooding it from front to back. They took great care with our contents, and after the initial clean up, made sure that all the equipment was drying properly on a daily basis. Very dedicated staff.

The flooding from the storm in our sunroom area created a very stressful situation for my elderly parents. However,  we were all put at ease after our first phone conversation with SERVPRO of High Point. They were able to work around our schedule and come at a time when my parent’s were napping. They were fast, efficient, and very respectful. Thank you for working with us on our time frame!

Thank you for the quick response to our home during the torrential rains last month. We understood how busy you must have been as there was visible flooding in many parts of the Triad area, yet you still managed to make our home a priority. We will be forever grateful to SERVPRO of High Point for cleaning up the water in our dining and kitchen areas. Great job guys!