Recent Posts

Cooking Fires

7/30/2020 (Permalink)

Cooking fires are among the most common types of house fires, causing around 48 percent of all residential fires. They are often caused by greases that become overheated on a stove or in an oven. (About 600 degrees Fahrenheit, on average.) When it reaches that point, it's usually too late. Thoroughly clean your cookware to prevent grease from building up over time.  Portable cooking appliances, such as toasters and electric griddles can also be a source of fires. Never leave these portable appliances unsupervised, and make sure they are cool to the touch when storing them away.  Toasters should be regularly cleaned of crumbs that might ignite if they build up inside the appliance.  During the outdoor cooking season, barbecue grills left unattended on a wooden deck or near the exterior walls of a home can also be a source of fire.  A heated grill next to a wooden fence can easily cause fire, and grills have been known to ignite the exterior walls of a home or garage if positioned too close.

Electrical Fires

7/30/2020 (Permalink)

Various types of electrical faults in home wiring cause about 51,000 fires each year, accounting for nearly 500 deaths, 1,400 injuries, and about $1.3 billion in property damage according to the Electrical Safety Foundation International.  Most typically, electric fires occur because of short circuits causing arcing (sparking) that ignites building materials, or from circuits that are overloaded with current, causing wires to overheat.  Electrical problems account for about 10 percent of all residential fires, but this type of fire is often deadly, accounting for almost 19 percent of deaths due to home fire.  This is likely because electrical fires often ignite in hidden locations and build into major fires before residents are aware of them.  And such fires frequently may ignite while residents are sleeping. Properly installed electrical systems are very safe, with a number of built-in protective features, but old, faulty wiring systems can be susceptible to short circuits and overloading. It's a good idea to have your wiring checked out by a professional electrician, especially if you live in an older home.

Proactive and Emergency Response Program

6/26/2020 (Permalink)

Based on the specific needs of your business, your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product.

People. SERVPRO of High Point professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform.

Process. SERVPRO of High Point professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

Product. Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including our proprietary, cleaning agent, SERVPROXIDE - a hospital grade disinfectant that carries the Environmental Protection Agency's lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the Environmental Protection Agency's registered emerging pathogens claims and meet the standard set by the Center for Disease Control and Prevention for hospital-grade disinfectant.

Be Proactive, Not Reactive

6/2/2020 (Permalink)

For a business owner and homeowner, a worst case disaster scenario involving fire or water damage can seem unthinkable until it suddenly becomes a reality.  In the aftermath of a disaster, a quick response time by a disaster recovery company such as SERVPRO can help minimize the property damage.  Owners need to have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information when disaster strikes.  The SERVPRO Emergency Ready Plan (ERP) is a respected industry tool during a disaster event.  An ERP is so valuable, that in the midst of the confusion and panic that often surround a disaster, an owner or manager can be provided a sense of calm and clarity in reaching out for expert help.  Make sure to identify your facility's greatest threats in order to assess the overall severity of the event.  Document all vital information and establish clear communication activities.  Conduct practice sessions to make sure everyone is clear on the process.  Lastly, keep your information updated, having all necessary information communicated with your insurance company and emergency restoration vendors.

Tropical Storm Bertha

5/29/2020 (Permalink)

Tropical Storm Bertha formed near the South Carolina coast on Wednesday, shortly before making landfall near Charleston. A Tropical Storm Warning is in effect from Edisto Beach to the South Santee River, and heavy rainfall is expected, the National Hurricane Center said

The center said tropical storm conditions are forecast to continue near the coast over the next few hours.

"Bertha is expected to produce total rain accumulation of 2 to 4 inches with isolated totals of 8 inches across eastern and central South Carolina into west central to far southeastern North Carolina and southwest Virginia," it said. 

The rain could lead to life-threatening flash flooding and aggravate ongoing river flooding.

Bertha is the second tropical storm to form this year before the Atlantic hurricane season's official start on June 1. Tropical Storm Arthur dumped heavy rain on the East Coast earlier this month after forming near Florida.

The Associated Press reports this is the sixth year in a row that a named storm has formed before June.

After it heads inland, Bertha is expected to weaken to a tropical depression later on Wednesday, according to the hurricane center.

SERVPRO of High Point responded to several calls for basement flooding over the past couple of weeks.

SERVPROXIDE Specifications

5/29/2020 (Permalink)

SERVPROXIDE™ is an EPA registered, stabilized chlorine dioxide-based disinfectant and sanitizer. It is designed to kill harmful bacteria, viruses and mold on hard surfaces and is an effective sanitizer for soft surfaces. It carries the EPA’s lowest toxicity rating making it safe for everyday use. EPA Registration # 82972-1-93012   RTU – No mixing required  Apply the product using one of the following:  Sprayer – Electric, Pump, or Trigger  ULV misting device  Dwell up to 10 minutes  Refer to the product label for appropriate dwell times. Test fabrics in an inconspicuous area for color fastness.  DO NOT use on wool. AREAS OF USE  HVAC  Homes, Daycares, Schools, Laboratories  Hospitals, Nursing Homes, Restaurants, Refrigerated Storage Units, Vehicles, Ambulances, Buses, Airplanes, Trains, Boats, Cruise Ships, Gyms, Locker Rooms, Sports Gear, Veterinary Clinics, Animal Pens, Farms, Poultry Houses, Egg Processing Premises, Hatcheries, Federally Inspected Meat and Poultry Processing Plants, Swine Sanitation Premises, Carpeting, Fabrics, Natural Stones, Plastics, NSF rated (D2). No rinse required on food contact surfaces at full strength.  PPE AND SAFETY  PPE is not required for general use; however, it is recommended. Safety Glasses  Chemical Resistant Gloves  DO NOT allow the product to come in contact with vinegar or acid-based cleaners.  Keep out of reach of children.  Refer to the SDS for additional health and safety information prior to use. SPECIFICATIONS • pH: 8.5 – 9.5 • Shelf Life: 2 years • Color: Clear Liquid • Size: Gallon • Fragrance free with a mild odor that dissipates quickly under general ventilation. • Coverage: 1000 – 2000 ft per gallon

There Is No "Wonder" Product

5/29/2020 (Permalink)

“There are no EPA-registered products with label claims that they are effective against viruses over the course of hours to months (i.e., “residual” or “long lasting” efficacy claims).” The above is part of a new statement issued by the EPA that definitively advises against the use of products claiming to offer long term protection against viruses such as SARS-CoV-2. The full statement can be found on the EPA’s FAQ section of their COVID-19 disinfectant information page, here: https://www.epa.gov/coronavirus/there-anything-i-can-do-make-surfaces-resistant-sars-cov-2. SERVPRO recently addressed long-term protection claims being made by competitors and manufacturers promoting “COVID-19 long term prevention” products in a memo that can be read here. This memo detailed why the use of long term COVID-19 “protectants”, such as the referenced nano quaternary ammonium organosilane class of products, was not an approved EPA method or product for the COVID-19 virus, SARS-CoV-2. Many competitors have been reckless, selling this application to uninformed customers through false and misleading claims. There have been many stories about this new “wonder” product. If you have a customer that is requesting this service either through a competitor or information they may have found on their own we recommend that you direct them to the EPA statement so they can be informed that these “wonder” products are not approved through the EPA. Instead, inform customers that when they use SERVPRO’s CSC program they can be assured they will be getting the utmost service to address their COVID-19 concerns using only EPA-approved products listed for use on SARS-CoV-2 and cleaning methods approved by the CDC. 

Certified: SERVPRO Cleaned

5/19/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Commercial Cleaning for COVID-19

5/8/2020 (Permalink)

SERVPRO of High Point is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities.  Our cleanup procedures are in accordance with the CDC recommendations.  The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.  There are specifically two products that we stock here at SERVPRO of High Point that we use for sanitizing and disinfecting.  Those products are Benefect Decon 30 and SERVPROXIDE.

We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume.  We are in this with you.  Please continue to stay safe and maintain social distance as we all do our part to combat this and lessen the spread of this horrible disease.

Benefect Decon 30

5/8/2020 (Permalink)

Decon 30 utilizes Benefect's proprietary essential oil Active Ingredient instead of using traditional synthetic chemicals.  Additionally, Decon 30 is formulated with a unique Optimized Dynamic Chemistry (ODC) surfactant system that boosts cleaning performance while still achieving hospital level disinfection.  The ODC system also enhances mold killing and mildew prevention.  The very pleasant light fragrance dissipates quickly leaving no harsh fumes or harmful residue.  Decon 30 cleans and sanitizes in just 30 seconds, making it ideal for fast decontamination of equipment, PPE and even vertical surfaces like wood studs or concrete walls.  This product is ideal for disinfecting, cleaning, deodorizing, decontaminating, preventing cross-contamination in residential and commercial buildings, food service, hospitals, medical clinics, schools and government buildings.  It is a Ready To Use product with no health warnings that can be used for porous and non-porous surfaces.