What our Customers say...
Mold Remediation Testimonials
i had a terrible odor coming out of my bedroom closet and downstairs bathroom. I initially thought that it was my Cat Charlie who has bladder issues but the smell wasn't exactly like cat urine. I have a hard time detecting smells as I had surgery on my nose several years ago that created some blockage to the inside of my nose. Even though I wasn't sure what was causing the smell, I called SERVPRO of High Point to see if they'd come help me. They sent a nice young man out within just a couple days of my phone call. Ivan was able to confirm that the odor was due to mold growth that I had not even noticed before and told me how he could help get rid of it. The work was completed in less than a days time and the smell is completely gone now. I'm calling them back again if I ever need more help with my home. They were all super respectful and kind to me.
Very excellent job done by the team at SERVPRO of High Point. The musty odors are finally gone from our home thanks to them. Ivan and Chris worked hard to find the source of the odor and got rid of all the mold. They were able to get it off our belongings too. The futon looks brand new. We highly recommend them.
SERVPRO of High Point did an amazing job getting rid of the mold in our downstairs bathroom. They were very respectful of our home and worked long hours until the job was done. We highly recommend them.
A big thanks to SERVPRO of High Point for getting rid of the mold in our attic area. We had a leak in our roof and were unaware of the damage it was causing in our attic. They explained their processes to us up front and kept a very strict work routine as to when they'd be at our home. We couldn't of asked for a more professional Company.
We had a musty odor in our basement for months. We thought it was just the way a basement smells until we had a friend comment on the odor. We decided to have SERVPRO of High Point come out to check and see what was going on. They uncovered a serious mold problem in the wall cavity that had been going on for quite some time. They took care of the mold and were able to locate the source of the moisture too. We were beyond impressed with their professionalism and sense of urgency. We will be using them again in the near future to clean out our ducts.
Water had been seeping into our finished basement for years. We had no idea that this would lead to a serious mold problem. With very little information on how to handle this type of situation, we looked through the internet and found SERVPRO of High Point. What a stroke of great luck for us! They replaced our carpet and remediated the mold in a matter of days. We are forever customers.
Carlos Olvera, the Owner, came personally to access the mold infestation we had in our home. After a very detailed discussion where he explained exactly how they were going to proceed, I felt more than comfortable in hiring him and his team. And I was not disappointed. Call these guys if you want true professionals in your personal space.
The house that we were hoping to flip in a timely manner turned out to be full of mold. We had no idea who to call until we heard from a friend about SERVPRO of High Point. They were able to come in and totally eradicate the situation. Before we knew it, we were able to put the home on the market. Special thanks to team members Ivan and Austin for your due diligence.
We had SERVPRO of High Point come to our home after we were diagnosed with a “sick” house. There was mold everywhere! Not only did they get rid of the mold but they also replaced many of the rotted boards behind our walls and in our crawlspace area. True professionals. On time daily. Respectful. Hard working and trustworthy. We’ve already spread the word about this first class operation.