Commercial Loss Communication
You'll know what's happening every step of the way. From the first telephone call within the first hour following damage notification, until the job is complete, SERVPRO of High Point professionals are dedicated to effectively communicating with property owners and managers. You will be aware of job status and the progress toward project completion.
Jobs are documented with itemized estimates, digital photographs, signed work authorization forms and regular progress reports. SERVPRO of High Point utilize technology developed for documenting insurance claims, electronically collect and store project information which is accessible to you via a secure email link 24 hours a day. Upon project completion, a signed customer satisfaction form is the final piece of information entered into the file. SERVPRO of High Point professionals keep you informed from start to finish!