The Power of Recognition
According to Gallup, only 33% of employees are engaged at work. Based on much research, 79% of employees who quit their jobs claim that a lack of appreciation was a major reason for leaving. This seems to support the common belief that employees who quit don't leave the job; they leave their boss. In today's battle to attract and retain top performers, organizations are looking for effective strategies like additional perks and optimized workplaces. But, perhaps they are overlooking an easily executed and less expensive approach: employee recognition. For recognition to drive results, it must be earned. Team members need to know how to earn it. Bosses need to clearly define what they recognize and how it relates to performance outcomes. When they do this, it becomes a catalyst for driving results. This is what is called purposeful recognition. This approach starts with leaders creating goals, defining expectations, and understanding the behaviors that will lead to their desired results. Then they need to consistently and continually provide recognition for those behaviors. Here at SERVPRO of High Point, each employee has a very clear understanding of their goals. Our Owner recognizes each of us on a regular basis based upon when we reach each goal. This is exactly why our employee retention is at an all time high. Most of our staff has been here over 5 years! Go Team SERVPRO of High Point!