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Fire & Water - Cleanup & Restoration

Quest Recalled Pipe

12/14/2021 (Permalink)

My home was built with polybutylene pipe. Polybutylene pipe is also known as Quest pipe. It was pipe that was used in mobile homes mostly, but several builders used it in single family homes as well.  This type of pipe was made with defective fittings, to where they would easily be compromised when water ran through it over a period of time.

I bought my home in 1995 from the original owners who had it built ten years prior. On the buyer's full disclosure report, this defective pipe was not noted. After our first six months in the home, we had our first pipe burst. Then over the next fifteen years we would have an additional seven pipe bursts. A couple were under the slab, behind the hot water heater, in the bathroom walls and ceiling. I came home way too many times to water everywhere.

I'm sure now that part of the reason this happened was so I would know what it feels like to have water damage. I can very much relate and empathize with my customers especially after they experience a water loss.

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